Terms and Conditions

Last updated: September 25, 2025

Welcome to Ohara! These Terms and Conditions ("Terms") govern your use of the Ohara nutrition facts application and related services (collectively, the "Service") operated by us ("we," "us," or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you may not access the Service.

1. Acceptance of Terms

By creating an account or using the Ohara app, you confirm that:

  • You are at least 18 years old or have parental consent
  • You have the legal capacity to enter into this agreement
  • You will comply with all applicable laws and regulations
  • All information you provide is accurate and truthful

2. Description of Service

Ohara is a nutrition facts application for packaged products that provides:

  • Barcode Scanning: Instant access to nutrition facts and ingredient information for packaged products
  • Product Information: Detailed nutritional information and ingredient lists
  • Ohara AI Chat: Interactive chat feature powered by Large Language Models (LLMs) to answer your nutrition questions
  • Simple Access: Users can log in and immediately start using the app to get nutrition facts

3. User Accounts and Responsibilities

Account Creation

  • You must provide accurate and complete information when creating your account
  • You are responsible for maintaining the confidentiality of your account credentials
  • You must notify us immediately of any unauthorized use of your account
  • You are responsible for all activities that occur under your account

Prohibited Uses

You agree not to use the Service to:

  • Violate any applicable laws, regulations, or third-party rights
  • Upload malicious code, viruses, or harmful content
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service or servers
  • Use the Service for commercial purposes without authorization
  • Impersonate others or provide false information
  • Collect or harvest user information without consent

Data Protection and Anti-Copying Provisions

You are strictly prohibited from:

  • Data Scraping: Using automated tools, bots, crawlers, or any means to extract, download, or copy our nutrition database, product information, or any data from the Service
  • Reverse Engineering: Attempting to reverse engineer, decompile, disassemble, or derive the source code of our application or any part of our technology
  • Database Copying: Copying, reproducing, or duplicating our nutrition facts database or any portion thereof for use in competing applications or services
  • Creating Competing Services: Using any data, information, or insights obtained from our Service to create, develop, or operate a competing nutrition facts application, website, or service
  • Systematic Data Collection: Systematically accessing or collecting data from the Service through any means, including but not limited to automated scripts, APIs (unless explicitly authorized), or manual collection at scale
  • Replication of Functionality: Creating applications or services that substantially replicate or mirror the functionality, design, or user experience of Ohara
  • Commercial Data Use: Using any data from our Service for commercial purposes, including but not limited to selling, licensing, or redistributing our nutrition information to third parties
  • Unauthorized API Access: Accessing our backend systems, databases, or APIs through any means other than the official user interface provided in the app

4. AI and Nutritional Information Disclaimer

Not Medical Advice

IMPORTANT: The information provided by Ohara is for informational purposes only and should not be considered medical advice, diagnosis, or treatment recommendations.

  • Our AI analysis provides general nutritional information
  • Recommendations are not personalized medical advice
  • Always consult healthcare professionals for medical decisions
  • Do not disregard professional medical advice based on our app

Accuracy of Information

  • We strive to provide accurate nutritional information
  • Database information may contain errors or be outdated
  • Product manufacturers may change formulations without notice
  • Users should verify critical nutritional information independently
  • We do not guarantee the accuracy, completeness, or reliability of any information

AI Chat Limitations

  • Our Ohara AI chat feature uses Large Language Models (LLMs) and is continuously learning and improving
  • AI responses may vary and should be interpreted as general information
  • Complex dietary needs require professional consultation
  • AI chat responses are general and not individualized medical advice

5. User Content and Data

Your Content

  • You retain ownership of content you submit to the Service
  • You grant us a license to use, modify, and display your content as necessary to provide the Service
  • You are responsible for ensuring you have rights to any content you upload
  • We may remove content that violates these Terms

Data Usage

  • We collect and use data as described in our Privacy Policy
  • You consent to our processing of your data for Service provision
  • We may use anonymized data to improve our services and AI chat functionality
  • You can request data deletion as outlined in our Privacy Policy

6. Intellectual Property Rights

Our Rights

  • The Ohara app, including all content, features, and functionality, is owned by us
  • Our trademarks, service marks, and logos are our property
  • All technology, algorithms, and proprietary systems remain our property
  • Users may not copy, modify, or distribute our intellectual property

Database and Data Protection

  • Our nutrition facts database, product information, and all related data constitute valuable proprietary information
  • The compilation, organization, and presentation of data in our Service is protected by intellectual property laws
  • Any unauthorized use, copying, or extraction of our data may result in legal action
  • We reserve the right to take immediate action, including account termination and legal proceedings, against any unauthorized data use

Enforcement

  • We actively monitor for unauthorized use of our data and systems
  • Violation of these data protection provisions may result in immediate account termination
  • We reserve the right to seek legal remedies, including injunctive relief and monetary damages
  • Users found in violation may be permanently banned from using our Service

Third-Party Content

  • We may include third-party content and nutritional databases
  • Third-party content is subject to separate terms and conditions
  • We do not endorse or guarantee third-party content accuracy

7. Service Access

Free Service

  • The Ohara app is available for free use
  • Users can log in and access nutrition facts for packaged products
  • No subscription fees are required for basic functionality

8. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information. By using the Service, you consent to our data practices as described in the Privacy Policy.

9. Service Availability and Modifications

Availability

  • We aim to provide continuous service availability
  • Service may be temporarily unavailable for maintenance or updates
  • We do not guarantee uninterrupted access to the Service
  • Internet connectivity is required for most features

Modifications

  • We reserve the right to modify or discontinue the Service
  • We may update features, change functionality, or add new services
  • Material changes will be communicated through the app or email
  • Continued use after changes constitutes acceptance of modifications

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • WE PROVIDE THE SERVICE "AS IS" WITHOUT WARRANTIES
  • WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED
  • WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
  • OUR TOTAL LIABILITY IS LIMITED TO THE AMOUNT YOU PAID FOR THE SERVICE
  • WE ARE NOT LIABLE FOR DECISIONS MADE BASED ON APP INFORMATION

11. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any content you submit to the Service

12. Termination

By You

  • You may terminate your account at any time through app settings
  • Termination does not entitle you to a refund of subscription fees
  • Some provisions of these Terms survive termination

By Us

We may terminate or suspend your account if you:

  • Violate these Terms or our policies
  • Engage in fraudulent or harmful activities
  • Fail to pay required fees
  • Use the Service in ways that harm our business or other users

13. Dispute Resolution

Governing Law

These Terms are governed by the laws of India, without regard to conflict of law principles.

Dispute Resolution

  • Disputes will first be attempted to be resolved through good faith negotiation
  • Unresolved disputes may be subject to the jurisdiction of Indian courts
  • For users outside India, local consumer protection laws may also apply

Exceptions

The following disputes are not subject to arbitration:

  • Intellectual property disputes
  • Small claims court matters
  • Injunctive relief requests

14. General Provisions

Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and us.

Severability

If any provision of these Terms is found unenforceable, the remaining provisions remain in full force.

Assignment

We may assign our rights and obligations under these Terms. You may not assign your rights without our consent.

No Waiver

Our failure to enforce any provision does not constitute a waiver of that provision.

Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control.

15. Updates to Terms

We may update these Terms from time to time. When we do:

  • We will post the updated Terms in the app
  • We will notify you of material changes via email or app notification
  • Your continued use constitutes acceptance of the updated Terms
  • If you disagree with changes, you should stop using the Service

16. Contact Information

If you have questions about these Terms, please contact us:

17. Health and Safety Disclaimer

Medical Conditions

  • Consult healthcare providers before making dietary changes
  • The app is not suitable for managing medical conditions without professional guidance
  • Do not use the app to replace prescribed medications or treatments
  • Seek immediate medical attention for health emergencies

Allergies and Dietary Restrictions

  • Always verify ingredient information independently
  • Product formulations may change without notice
  • Cross-contamination information may not be complete
  • Consult allergen specialists for severe allergies

Children and Special Populations

  • The app is designed for general adult use
  • Children, pregnant women, and individuals with medical conditions should consult healthcare providers
  • Nutritional needs vary significantly among individuals

These Terms and Conditions are effective as of the last updated date shown above and apply to all users of the Ohara app and services.

By using Ohara, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.